Exploring Perceptions of Learners Towards Using ChatGPT: A Qualitative Study

Authors

DOI:

https://doi.org/10.64169/dje.68

Keywords:

ChatGPT, Academic AI, Technology, Education, Pros and Cons

Abstract

In the growing age of technology, there are rapid advancements in several fields. One such example of advancement is Artificial intelligence (AI), which people of all ages widely use in today's world. ChatGPT is a version of generative AI designed to create human-like conversational dialogue. It has become a very friendly tool for technology users to find any solution to any critical problem. The primary objective of this study is to investigate the perceptions of ChatGPT users regarding the importance of its use. The study also aims to explore the challenges and opportunities associated with its use in various fields. Following a qualitative approach, a semi-structured interview was conducted among 10 learners who were chosen purposively, aged between 19 and 21, and are frequent users of ChatGPT. The interview was conducted among learners to probe their perceptions regarding the use of ChatGPT, including its pros and cons. For analysing the data, a thematic analysis method has been adopted. The results of the study show that users utilise ChatGPT for both academic and non-academic purposes. The results also show that the application of ChatGPT has both advantages and disadvantages. Apart from this, the excessive use of ChatGPT curbs the creative skills of users, as they become increasingly dependent on such tools rather than developing their own creative skills and reflective thinking.

Author Biography

Pradipta Dey Sarkar, PhD Scholar (Senior Research Fellow), Jadavpur University

Pradipta Dey Sarkar has completed MA in English, MA in Linguistics, MA in English Language Teaching, MA in Education, MA in Psychology and M.Ed. He has cleared UGC NTA NET with Junior Research Fellowship award in Education, UGC NTA NET in English, UGC NTA NET in Linguistics and UGC NTA NET in Folk Literature. Besides, he has cleared WB SET exam in both English and Education. Apart from this, he has qualified MH-SET, AP SET, G-SET, K-SET, NE-SLET, U-SET and TS-SET in Education. Presently, he is a Senior Research Fellow in the Department of Education, Jadavpur University. He has a number of books and articles to his credit. His areas of research interest include Folk Literature, Sociolinguistics, Tribal Studies, ELT and Language Education.

References

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Published

2025-06-29

How to Cite

Dey Sarkar, P. (2025). Exploring Perceptions of Learners Towards Using ChatGPT: A Qualitative Study. Dibon Journal of Education, 1(2), 120–133. https://doi.org/10.64169/dje.68

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